Heil 5000 Furnace Manual

The Heil 5000 Furnace is a high-efficiency gas furnace designed for residential heating applications. This model features advanced combustion technology, variable-speed blower motor, electronic ignition, and multiple safety systems. With AFUE ratings up to 98%, it provides reliable and efficient heating while maintaining quiet operation. Below are key sections covering safety, features, installation, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation Requirements 3. First-Time Setup 4. Technical Specifications 5. Controls and Settings 6. Venting and Ductwork 7. Operating Instructions 8. Maintenance Schedule 9. Safety Information 10. Regulatory Compliance 11. Troubleshooting Guide

Features at a Glance

Key components: Stainless steel heat exchanger, variable-speed ECM blower motor, hot surface ignition, pressure switches, flame sensor, and integrated control board.

FeatureDescription
Heat ExchangerStainless steel primary and secondary heat exchangers
Blower MotorVariable-speed ECM for efficient airflow
Ignition SystemHot surface electronic ignition
Gas ValveModulating gas valve for precise temperature control
Control BoardIntegrated microprocessor for system monitoring
Pressure SwitchesMultiple safety pressure switches
Flame SensorRod-type flame sensor for safety monitoring
Filter SystemStandard 1-inch or 4-inch media filter compatible
VentingPVC venting for sidewall or roof termination
Thermostat ConnectionCompatible with standard 24V thermostats

Installation Requirements

Professional installation required. Ensure proper clearances and local code compliance.

  1. Location: Install in level, clean, dry area with adequate combustion air.
  2. Clearances: Maintain 1-inch clearance from combustible materials.
  3. Gas Connection: Use approved gas piping; pressure test before operation.
  4. Electrical: 120V AC, 60Hz dedicated circuit required.
  5. Venting: Install PVC vent pipes per manufacturer specifications.

WARNING! Gas furnaces produce carbon monoxide; proper venting is critical. Installation must comply with local codes and manufacturer specifications.

First-Time Setup

Initial startup must be performed by qualified technician.

  1. Verify all connections: Gas, electrical, and venting properly installed.
  2. Check gas pressure: Adjust manifold pressure to specifications.
  3. Test safety controls: Verify pressure switches, limit switches operational.
  4. Commission system: Run through complete heating cycle.
  5. Set blower speeds: Adjust cooling and heating airflow as needed.

CAUTION! Never bypass safety controls. Always test carbon monoxide detectors after installation.

Technical Specifications

Controls and Settings

Integrated control board with LED status indicator. Access via removal of control panel.

Status Lights: Green (normal operation), Red (error/fault condition), Yellow (standby).

Blower Settings: Adjust heating and cooling speeds via DIP switches. Temperature Rise: Verify 35-65°F temperature rise across heat exchanger. Gas Pressure: Manifold pressure adjustable (3.5" WC natural gas, 10" WC LP). Limit Controls: Automatic high-limit protection. Pressure Switches: Verify proper venting and air flow.

Venting and Ductwork

PVC venting system required. Follow specific installation guidelines for horizontal or vertical venting.

  1. Vent Pipe: Use only approved PVC pipe for combustion air and flue gas.
  2. Termination: Maintain proper clearances from windows, doors, and air intakes.
  3. Ductwork: Size appropriately for CFM requirements; ensure proper sealing.
  4. Condensate Drain: Install condensate line with proper trap and drainage.

Tip: Always slope vent pipes back toward furnace for proper condensate drainage.

Operating Instructions

Normal operation controlled by thermostat. System includes automatic safety monitoring.

  1. Thermostat Setting: Set thermostat to desired temperature.
  2. Startup Sequence: Control board initiates pre-purge, ignition, and flame verification.
  3. Normal Operation: Blower starts after heat exchanger warm-up period.
  4. Shutdown: Burner shuts off first, followed by blower cool-down period.
  5. Error Codes: LED flashes indicate specific fault conditions.

WARNING! If you smell gas, immediately shut off gas supply and call qualified technician.

Maintenance Schedule

Regular maintenance ensures optimal performance and safety.

CAUTION! Always turn off electrical power and gas supply before performing any maintenance.

Safety Information

Carbon monoxide detectors required in all living spaces. Never operate with safety devices disabled.

DANGER! Gas furnaces can produce carbon monoxide - a colorless, odorless, deadly gas. Ensure proper venting and install CO detectors.

Regulatory Compliance

UL certified. Meets ANSI Z21.47 standards for gas-fired central furnaces. CSA certified for Canadian installations. Manufactured to comply with U.S. Department of Energy efficiency standards. For technical support, contact Heil Heating & Cooling at 1-800-HEIL-HELP or visit www.heil-hvac.com.

Troubleshooting Guide

SymptomPossible CauseCorrective Action
Furnace won't startPower, thermostat, safety lockoutCheck circuit breaker, thermostat setting, reset if locked out
No heatGas supply, ignition, flame sensorVerify gas valve on, check for ignition attempts, clean flame sensor
Short cyclingDirty filter, blocked vent, limit switchReplace filter, check venting, verify proper airflow
Blower won't stopThermostat, control board, fan switchCheck thermostat fan setting, control board operation
Unusual noisesMotor bearings, ductwork, heat exchangerInspect blower assembly, check duct connections, examine heat exchanger

Reset Procedure: Turn thermostat to off, wait 5 minutes, turn back to heat.

Service: 1-800-HEIL-HELP; www.heil-hvac.com

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