Longwood Furnace Owners Manual

The Longwood Furnace is a high-efficiency residential heating system designed for reliable performance and energy savings. This furnace features variable-speed blower technology, electronic ignition, multiple heat stages, smart thermostat compatibility, air filtration system, safety shut-off controls, and energy-efficient operation. Below are key sections for safety, features, installation, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation Requirements 3. First-Time Setup 4. Technical Specifications 5. Controls and Settings 6. Operating Instructions 7. Maintenance Schedule 8. Safety Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Variable-speed ECM blower motor, electronic hot surface igniter, multi-position installation capability, smart thermostat interface, air filter compartment, pressure switches, flame sensor, and diagnostic LED indicators.

FeatureDescription
Variable-speed blowerProvides consistent airflow and quiet operation
Electronic ignitionEliminates standing pilot light for energy savings
Multi-position installationCan be installed in upflow, downflow, or horizontal configurations
Smart thermostat compatibleWorks with most modern programmable thermostats
Air filter systemStandard 1-inch or 4-inch media filter compatibility
Diagnostic LEDFlashing codes for troubleshooting
Safety controlsAutomatic shut-off for overheating or pressure issues
Two-stage heatingProvides efficient operation at lower demand
AFUE ratingHigh efficiency up to 96% AFUE
Quiet operationInsulated cabinet and variable-speed technology

Installation Requirements

Professional installation recommended. Ensure proper clearances and venting.

  1. Location: Install in dry, clean area with proper clearances (see specifications).
  2. Venting: Use approved PVC or metal venting materials as specified.
  3. Gas connection: Use proper pipe size and thread sealant approved for natural gas.
  4. Electrical: 120V AC power supply with proper grounding.
  5. Thermostat wiring: Connect to appropriate terminals (R, W, G, Y, C).

WARNING! Installation must comply with local codes and be performed by qualified technician. Improper installation can cause fire, explosion, or carbon monoxide poisoning.

First-Time Setup

After professional installation, complete initial setup procedures.

  1. Power on furnace: Turn on electrical power and gas supply.
  2. Thermostat setup: Program desired temperature settings and schedule.
  3. Test operation: Set thermostat above room temperature to initiate heating cycle.
  4. Verify airflow: Check all supply registers for proper airflow.
  5. Inspect venting: Ensure proper combustion and vent operation.

CAUTION! Never attempt to adjust gas pressure or electrical connections unless qualified. Keep combustibles away from furnace.

Technical Specifications

Controls and Settings

Primary control through thermostat. Internal controls accessed via control board.

Thermostat Settings: HEAT/COOL/OFF, FAN AUTO/ON, temperature setpoint, program schedule.

Control Board: Diagnostic LED (flashing codes), pressure switch terminals, igniter control, blower relay, safety limit switches. DIP switches for blower timing, staging configuration.

Gas Valve: Manual shut-off, pressure regulation. DO NOT ADJUST unless qualified.

Operating Instructions

Normal operation is automatic via thermostat control.

  1. Set thermostat to HEAT mode and desired temperature.
  2. Furnace will automatically cycle on when room temperature drops below setpoint.
  3. Ignition sequence: Inducer motor starts, pressure switch closes, igniter heats, gas valve opens, flame established.
  4. Heating cycle: Blower starts after warm-up delay, circulates heated air.
  5. Shutdown: Gas valve closes, blower continues during cool-down period.

Tip: Keep thermostat away from heat sources and drafts for accurate temperature control.

Maintenance Schedule

Regular maintenance ensures efficiency and longevity.

FrequencyMaintenance Task
MonthlyCheck and replace air filter if dirty
SeasonalInspect vent system for obstructions
AnnualProfessional inspection and cleaning
AnnualCheck heat exchanger for cracks
AnnualClean flame sensor and burners
AnnualVerify gas pressure and combustion
AnnualLubricate blower motor if required
AnnualCheck electrical connections

WARNING! Turn off power and gas before performing any maintenance. Only qualified technicians should service internal components.

Safety Features

Multiple safety systems protect against hazardous conditions.

Care & Cleaning

Regular cleaning maintains efficiency and prevents issues.

  1. Air filter: Replace every 1-3 months during heating season
  2. Exterior: Wipe with damp cloth; avoid harsh chemicals
  3. Vents: Keep intake and exhaust clear of debris
  4. Burners: Professional cleaning only
  5. Blower: Vacuum accessible areas during professional service

CAUTION! Never use water or cleaning solutions on electrical components. Keep area around furnace clean and dry.

Regulatory Information

UL listed and ANSI certified. Complies with ANSI Z21.47 standards for gas-fired central furnaces. CSA International certified. Installation must comply with National Fuel Gas Code (NFPA 54) and local building codes. For support, contact Longwood Heating Systems at 1-800-LONGWOOD or visit www.longwoodheating.com.

Troubleshooting

SymptomPossible CauseCorrective Action
Furnace won't startPower, thermostat, gas supplyCheck circuit breaker, thermostat settings, gas valve position
No heatPilot/ignition, filter, limit switchCheck diagnostic LED, replace filter, reset limit switch
Short cyclingDirty filter, airflow restrictionReplace filter, check vents and registers
Blower won't stopThermostat fan settingSet thermostat fan to AUTO instead of ON
Unusual noisesLoose parts, airflow issuesCheck for loose panels, restricted airflow
Burners won't lightGas supply, igniter, flame sensorCheck gas valve, inspect igniter and flame sensor

Diagnostic Codes: Refer to control board LED flashing pattern chart for specific error codes.

Service: 1-800-LONGWOOD; www.longwoodheating.com

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